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How to reach us

We'd love to hear from you, Get in touch with us!

customerservice

Customer Service

Need assistance with your verification request?  Want to check the status of your verification request or have a question?

There are multiple ways you can reach out to us.

Visit our secure check status portal for detailed information about your verification request, submit documentation or re-open a timed-out request
We reply to emails 7-days a week, 364 days of the year. custserv@identit-e.com
Chat with us for real-time support Monday–Friday from 8 a.m.–7 p.m. CT
professionalservices

Client Services

Interested in learning more about Identit-e services or becoming an Identit-e client? Please tell us a little about yourself and what you would like to hear more about and a dedicated Identit-e Solutions Expert will contact you.

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Our Office

Our Office

Identit-e, LLC
2402 Advance Rd
Madison, WI 53718
Client Services:  solutions@identit-e.com